Add Detail Home Services Reviews & Testimonials
We are Add Detail Ltd, London's premium Home Services Company. Our skilled engineers provide local plumber services, heating installation, repair & servicing, 24hour emergency gas engineers and local carpenter services in North West London.
For over 15 years we have provided quality repairs and service to our customers throughout NW London. Here is what some have to say about our services:-
"These are the best plumbers/tradesmen we've hired. Patient, efficient, friendly and very helpful at every stage. Clearly explained costs, procedure and very flexible to our specific requests. Brilliant."
"Justin is a very professional and knowledgeable plumber/engineer and has real expertise in his field.
"A very happy customer.
"This was my second experience with Add Detail. I think it was Justin who made the call. He fixed a leaky pipe and sealed the joint where the top meets the sink. Hopefully this will last for a while.
Very good efficient, professional and honest service, thank you!"
"Very good from start to finish. The attention to detail shown was excellent. The job was completed on time and at the agreed price. I would have no problem recommending Add Detail to others and in fact i already done so. I will be using their services again. I was impressed."
"Engineer was polite, helpful and efficient. Received a very satisfactory service."
"If you have wished you could find a builder whose prices are reasonable, who listens thoughtfully and advises well, arrives on time and works with care and precision, cleans up at the end of the day and delivers everything promised to budget and deadline, you will be relieved to know that one actually exists!
We were shocked when the newly laid tiles of our wet-room floor started to lift and looked as if they had been stuck down with fudge, not adhesive. It was hard to see what the solution might be, but ADD DETAIL undertook the job and two years later it still looks absolutely perfect, with a couple of little improvements we did not even ask for.
ADD DETAIL have now fitted a new kitchen, with appliances and custom-made cabinets for the boiler and a washing machine and freezer. Somehow they have used the space better than before and our drawers are bigger and everything fits and looks perfect.
This is a small, friendly and efficient company that gives you immediate confidence, because they listen carefully and advise sensibly. Their prices appear to be somewhere in the middle, which is a very pleasant surprise, given the very high standard of service and the peace of mind they offer.
We have let friends know of your service. We will call you again in the future!"
"Excellent Service. Their response time was very good. Their prices are very reasonable and their work was carried out to a high standard."
"Great service, very professional. We never go to anyone else - Add Detail is simply the best!"
"Justin the plumber was very good. Punctual, professional and among all honest. What i expect from a good plumber. I recommend Add Detail services."
"Service was very good, without hesitation using your company again."
"Add Detail was recommended to us by word of mouth. Excellent service, easy to reach and helpful on telephone.
Plumber arrived on time and date arranged. Plumber pleasant, polite efficient, competent. "
"Add Detail team helped me renovate my bathroom in March 2017. I wanted to move fixtures and turn the room into a wet room. This is the first time I have ever done anything like this and Sigitas was really helpful at advising me on what we could do and what would improve the look. He helped me review the list of fittings to ensure I had everything and what I had would work. The project was estimated at 3 weeks and ran over by 2-3 days but I cant fault that the team worked hard and long days and the overall result is worth it. The final result is excellent - it looks like a hotel bathroom so I'm really happy."
"Good service. Justin was very punctual on 3 occasions i used him and identified and repaired problem efficiently. "
"Great service from start to finish. Thorough in terms of measuring up and understanding what CD shelving and free standing printer shelving unit we wanted and took time to ensure matched in with what we already had in place.
Quality job - materials and workmanship could not be faulted (extremely neat and tidy no mess left at all). We're delighted with the results and would highly recommend."
"Excellent job - Justin arrived on time, assessed what was wrong and told me the cost of the part and how it would take to acquire.
The following day he collected the new pump and fitted it.
"I had new kitchen mixer taps fitted, i was very happy with the end result. The job was done professionally and tidily and afterwards all the old bits from the job were taken away.
I would definitely recommend and will use the company again in the future."
"I was extremely impressed with the service. Very professional, trustworthy and efficient.
Would use their service again."
"Excellent - Add Detail team is exceptionally professional, trustworthy and talented. The quality of workmanship was brilliant. Sigitas took time to listen to what we wanted and worked incredibly hard to achieve the almost impossible in our kitchen through his skill in creating a bespoke design. Aftercare was also fabulous - if we had any questions or concerns, Add Detail team was on hand to advise.
We would highly recommend Add Detail without reservation.
"I thought the service was excellent and with politeness and flexibility throughout. Charges were reasonable, the engineer was very helpful as well as efficient.
I would recommend Add Detail to anyone."
"'Add Detail' has been a joy to do business with. They are very hard working, professional and straight up and honest about what a job entails and how much it will cost.
They always stick to their word, are very timely, reasonably priced, full of understanding and full enthusiasm for their work, and take real care to carry out the best in what they do.
Have and would recommend you to any of friends!"
"Nice guy. Simple plumbing job which he sorted as far as I can tell to date.
Will let you know if any of my other properties require work."
"Very happy experience, work done well, dishwasher removed and fitted with love and care, fitter was very helpful and polite."
"I was delighted to find local plumbers who could also do other work so was even more delighted with the way these guys work.
they answered my email very quickly, could take on the job very fast, and were very punctual. Most importantly, they did an excellent job.
"Very good service! Clean, efficient and pleasant plumber. Would recommend.
Thank you "
"Good service, the guys turned up when the job was arranged and completed the job on a fixed price basis. In my case i had a leaking mains water pipe which had to be re-routed from the kitchen to loft. Solution was found and the new pipe was re-routed through the hallway into the loft for the mega flow system. Job completed in the time given and all mess cleared up. I would use them again."
"I would like to thank you for your excellent service for both the properties that you have visited . A proper five star service! "
"The workman arrived promptly and fixed the problems with our kitchen cupboards and drawers in satisfactory manner.
We were pleased with his expertise and fact that he gave us a choice of mending (cheaply) or renewing the units.
A very professional service which we would recommend to others."
"Add Detail are excellent: I needed couple of ventilation panels opened up, cleaned, and new ones fitted, to help to reduce a problem of condensation.
Engineer was, as ever courteous and professional and highly efficient. I would definitely recommend the firm."
"The Engineer who came was great - prompt, fast - working, friendly and extremely helpful.
"The whole experience with Add Detail was excellent - from getting a quotation to organizing the arrangements for getting the job done very professional, helpful and efficient service was offered.
Sigitas immediately presented himself as a trustworthy, likable and engaging person. He inspired confidence in his whole approach to executing the work and was truly committed to provide a quality finish. We have already recommended 'Add Detail' to others with out hesitation. Thank you!"
"Extremely satisfied with Add Detail's service.
Dealt with a leaking pipe in very awkward location without fuss, efficiently and went the extra mile to ensure the job was finished to a high standard.
Excellent. Would have no hesitation in using again.
"Good enough to use again and recommend to my clients, can't do better than that.
Swift response and quiet efficient work practice.
Honest, clear pricing structure."
"Very good service! Will use again. "
"Service was excellent - Sigis was very charming, friendly, efficient and knowledgeable. He dismantled my old washing machine&removed it&installed the new one with great ease&good humour.
I am certainly use Add Detail again. Thank you!"
"We always use Add Detail - great value for money, professional staff and top quality work.
Would recommend to anyone."
"Very helpful and reliable, greatly appreciate your kindness in staying later evening to keep connect and fit appliance.Hope we will have reason to ask for your service again.
"Very efficient and businesslike. The visit to remove our microwave by Justin was on time and carried out very well.
I would certain use Add Detail Services again."
"A really efficient, reliable and high quality service. We highly recommend this excellent company, Justin fixed our boiler after we were told by another plumber that parts were no longer available for it!! Thank you Add Detail."
" Excellent team of friendly and professional builders who fixed a creaky hallway floor which no one else could solve, re hung and fitted new doors and came in on time and on budget - highly recommend!"
"Add Detail operatives came bang on time and did the job very efficiently in a short time."
"Excellent plumbing service! Many thanks."
"Justin and Sigitas from Add Detail are professional, skilled at what they do and very attentive to detail. They replaced a boiler and designed a bespoke shower on my landing. They did a fantastic job and I would highly recommend them. Thanks!"
"Both visits i had were above satisfactory. Both men who visited were very professional and knowledgeable. All my questions were answered and i felt comfortable with the service.
I look forward to using your services again in the future."
"Great service as always. I want to thank Justin the plumber for coming over to our house so quickly on a bank holiday! Very happy customer and i am recommending Add Detail to anyone and everyone!"
"Sigitas the carpenter, was brilliant. On time, really pleasant, respectful and charming. He provided solutions for tricky problems, carried them out with utmost skill he wasted no time, bringing all tools with him. And tidied up as well. the bill was perfectly reasonable.
Altogether a great job! I have no hesitation to recommend him.
"Plumber Justin arrived on time, was neat, tidy and polite as usual."
"I Called Add Detail to repair my driveway gate. Service was very professional, work was very satisfactory and excellent quality."
"We were very happy. Turned up quickly as was an emergency and dealt with problem without fuss.
Would highly recommended."
"We are very satisfied with the work carried out by Add Detail. Justin and Sigitas are excellent craftsmen who take care & pride in their work. They are also considerate of their clients, consulting on any decisions that need to be made, always leaving areas clean and tidy and mindful of security. We would highly recommend them."
"I was very pleased with the punctuality, efficiently and reasonable pricing. I would definitely recommend Add Detail to people i know."
"I was very pleased with the work done by your member of staff. He himself was courteous and professional.
I shall use you again and happy to recommend your company. "
"I called on Add Detail to point out my bathroom which had rotten floorboards and re-plum toilet and wash hand basin. They did a great job and talked me through exactly how they would proceed.
Since then they have done various jobs; double glazing front door and drought proofing it, making storage unit for DVD's, putting new post on front gate, putting castors on suite for ease of movement, installing new radiators, curtain rail and upgrading my kitchen.
All have been done to first class standard, which is why i have recalled them.
Lastly, if you want a job done properly, these are the men to call. Sigitas and Justin are very professional, a pleasure to have in your house and value for money."
"The plumber arrived on time; was extremely polite and professional; he took the time to understand the issue and even went with me to the bathroom supplier around the corner to ensure we had the right part.
I would definitely recommend your service and will use you again.
Many thanks. "
"My wife and i were delighted with plumbing and carpentry services from Adddetail. We have recommended Justin and Sigis to neighbours and business colleagues with the happy consequence that we have received. Grateful thanks for the efficient careful services of Adddetail."
"It was fantastic from start to finish. Arrived on time, quickly identified the issue and clearly disused the best solution before starting the work. The work was carried out quickly and very neatly. I will definitely be using the service again and in fact i have recommended the service to friends.
"From the initial contact and quote by email to the actual work the whole experience with Add Detail was great.
Very quick response time and could get an appointment in really short time. The work was done thoroughly and to our specification.
Very pleased experience. Would use them again."
"My experience with Add Detail was good. I have called plumbers previously who did not arrive as planned. I appreciate that you returned when the leak was not fully repaired after the first visit. It looks to be working.
"Very good, i was pleased with:
- prompt respond at all times
- understanding of our requirements
- efficiency of carried out work
"Add Detail employees are punctual and extremely easy to have in the house. The hourly rate is not the cheapest but work is carried out efficiently and to a very high standard. I would wholeheartedly recommend this company, having used them on at least five occasions now. "
"Great service from Add Detail - a really through inspection before quoting meant i was confident they'd be able to do the work - Justin was very knowledgeable and professional and undertook a high quality boiler replacement."
"After struggling to find a experienced and reliable plumber and carpenter we encountered Add Detail. Justin and Sigis have proven an answer to our prayers they did the jobs quickly and efficiently with impeccable good manners despite their youth and ever removed their shoes with out being asked. In short we are delighted and our only regret is that we did not discover Add Detail earlier."
"My experience with you was great. You came on time, took your shoes off to keep my house clean, expertly did the job to my bedroom cupboard they now work beautifully.
Thank you for a job well done."
"Our experience with Add Detail was excellent. In addition to providing us with top quality workmanship we appreciated the creative input you offered for wet rooms re-deisgn too.Communication was easy and prompt throughout the project, and the team was thoroughly professional and a pleasure to have around. We are delighted with our new wet rooms - many thanks for all your efforts."
"We are very pleased with our new flooring. The work has been done to a very high standard and with a lot of attention to detail. It was also carried out with a minimum of disruption. We would be very happy to use Add Detail for any future jobs we need doing.
Very Many Thanks. "
"My experience with Add Detail was excellent with reasonable prices. I would refer to you again should i need to. "
"I engaged Add Detail Ltd last month for installing a walk-in shower enclosure to replace an existing bath. The work also involved some tiling, carpentry and other plumbing work. i was very impressed with the quality of their work and their professionalism throughout. Everything was done as agreed and at a very reasonable price. Add Detail team did an exemplary job. i have nothing but praise for their professionalism, reliability and general attitude. I will have no hesitation in using them again for any other building work in the near future. "
"Excellent craftsmanship. Saturday work with no extra charge is very helpful for mon-fri worker.
"My experience with Add Detail was excellent. You paid so much attention to detail which has made the kitchen a great room! You are very reliable and trustfully and very nice people which made the whole process very easy. I will definitely recommend Add Detail to anyone needing maintenance work or bathroom done.
Thank you for all of your hard work! We appreciate everything you have done!"
"Good all round service. Was easy to book a plumber, arrived quickly and he fixed the issue within the first hour. Paid by card as well which was very convenient. Will use services in the future"
"Excellent! Very professional, great at the job & went the extra mile when there was other areas of work that popped up on the day. Would definitely recommend add detail to others."
"The carpenter you sent me was great. He was punctual, clean (he always covered his shoes on entering my house) and after his faultless work he cleaned up everything. Thank you very much should I ever need any work done again, I shall definitely go to Add Detail."
"I would definitely recommend Add Detail ltd. I needed a carpentry job done; and it was done efficiently and skillfully. Sigitas arrived on time and explained exactly the best way to do the job and was cheerful and pleasant. It was also really easy to book the job in the first place. Thank you"
"Excellent! The standard of workmanship was exceptional. Sigitas was extremely polite and professional and took the time to explain things to us when we asked questions. I will not hesitate to recommend Add Detail to others."
"I called Add Detail on Friday evening as my washing machine would not drain. They arrived within 1 hour and unblocked the pipe very quickly (under 60 minutes). The service was great from start to finish and I will definitely use them again."
"Sigitas from Add Detail Ltd contacted me within minutes of the request and started work the same morning. He fitted 6 oak doors with top end door furniture in the two days stated. He worked tirelessly and cleaned up each day. The work was completely professionally and we were impressed with the results. I would recommend them without hesitation and I will be asking them to do more work for me."
"We have been very satisfied by the service Sigitas provided. He was on time, very friendly and his work environment was very tidy. He did an excellent job of solving the problem with our fridge door and even aligned the kitchen door which was starting to sag. Excellent service and we will definitely use the company again"
"Firstly can I thank you for the all your hard work and such dedication with all you have done in our house. I've not come across a plumber and electrician whom has thoroughly checked every detail and angle of the problem whether that is electric or plumbing problem and it's such a delight to find that a customer is fully listened to and able to get across clearly what problems have been going on with the say the so called heating or lights failing or water pressure or what type of taps the client would like to be installed via the kitchen or bathroom. I would highly recommend your service to others , you found the problems in our electrics and sorted it all out and paid full attention to every detail even by replacing all the light bulbs for us after fixing the all the electrical faults , same with our heating and taps all the required plumbing was sorted out with no hassle, Justin your prompted always reliable on time and will without any issues will dedicate every minute to endeavor to complete electric or plumbing problems out until it's sorted well done , we will happily recall you for any future electrical or plumbing problems without a second thought it's great to see such a respectful professional expert tradesman who takes such pride in their work and like yourself Justin all the very best."
"I have no hesitation in recommending Add Detail for kitchen refurbishment. From the first point of contact to completion of my kitchen work I found Add Detail to be very organised and helpful in giving unbiased advice. The service throughout was exemplary in that they were punctual, well prepared and meticulous. The team were very caring and respectful of my property and their level of cleanliness was exceptional so consequently it was stress free. When I need further works doing they will be my first port of call and I really do feel fortunate having found such good workmanship."
"We would like to say thank you once again for the great job yourself and Alex did yesterday. You managed to keep the existing original trapdoor, and kept it in good condition, which was a real bonus. The ladder is great in terms of weight, style, design and installation. I have used it today with no problem and was very pleased to have the written clear instructions. Add Detail team were very pleasant people to have in our home and I was both impressed and extremely grateful at the way you left the place so clean when you had finished. The perfect workmen. Thank you also for the time you gave me at the end of the day showing me how to lower and raise the ladder and checking that I could manage every step competently. Your attention to detail is appreciated. Our daughter Jennifer and her husband David are thinking of having such a ladder and I have given them your email address as I am completely happy recommending you. Best wishes "