Add Detail Home Services Reviews & Testimonials
We are Add Detail Ltd, London's premium Home Services Company. Our skilled engineers provide local plumber services, heating installation, repair & servicing, 24hour emergency gas engineers and local carpenter services in North West London.
For over 15 years we have provided quality repairs and service to our customers throughout NW London. Here is what some have to say about our services:-
"Sigitas is very professional. The work carried out is to a high standard and I am very happy. Trust worthy, reliable and efficient. I would recommend Add detail and will definitely use them again. Thank you"
"I have used 'Add Detail' three times since buying in North Finchley 15 months ago. A service you can trust to do a professional job at a fair price. They are always happy to answer any questions and they explain any issues / work to be carried-out. I recommend them."
"Sigitas, Justin and George are fantastic plumbers. They really care about their work, have an eye for detail and it shows in the finish. Nothing is too much trouble, and I can’t recommend them highly enough. We are really pleased with how the bathroom has been transformed. I wouldn’t hesitate to call them again."
"Fantastic service! Would not hesitate to recommend and will definitely use again. Our thanks to Sigitas for an amazing job on our kitchen, Carolyn&Amanda!"
"Really wonderful. Again. Justin has done a great job in replacing two taps. Justin a really professional + affable guy. I would recommend Add Detail to anyone who wants a good quality job done by trustworthy work men who really know their job. Top firm! "
"Working with Add Detail was a rare happy experience! Efficient always looking for a solution if there was a problem and invariably finding one. They never fail to reply and help and support by email, cellphone fortunately rarely needed. They are not only builders, they have an aye for style and this shows in the finish provided."
"As always, the service was professional, with high quality and i am very satisfied with the plumbing repairs. Justin was wonderful to work with. He finished the project in a timely fashion as promised."
"As a landlord in North London, I've had the pleasure of using the services of Add Detail for many years. I've used them for small and large jobs at my home and at my rental properties. They have always come up with simple solutions to what i thought were complicated jobs. I would recommend them 100% "
"A pleasure, great polite service and i would recommend them to anyone!"
"Excellent carpentry workmanship. Reliable and high quality service."
"I was very impressed with your service. You attended on three occasions, always on time. The pipework changes were made neatly and the boiler service was more comprehensive then previous companies work. Some faulty pipework on the boiler installation was pointed out and remedied. Emissions were measured and a written report provided. Altogether a very thorough and professional job. Thank you."
"We have received excellent service and I am completely satisfied with the work Justin has done and I would happily recommend 'Add Detail' to my friends. Justin is punctual, very experienced and he helped us to find and fix an ongoing damp problem. He kept looking for the problem and didn't give up till he found the leak. We are so grateful to him, will definitely use 'Add Detail' in the future. Thank you!"
"Fantastic service. I had my boiler replaced. There were no additional costs from the very reasonable quote. Even though I needed a pipe fitting and lots of things drilling they were so clean and tidy. Really professional and lovely at all times."
"We have had Justin visit us a number of times and always does an excellent job. He's polite and explains everything clearly and gives me confidence the job is done well."
"Sigitas did a brilliant job in my bathroom. He and his company are very professional, honest and of good value. I certainly highly recommend them to anyone."
Very professional, efficient, honest and courteous.
Highly recommend this company."
"Sigitas and Justin are outstanding, the quality of the work (design and build wardrobes and design and built utility space) was superb. Punctual, tidy and totally reliable. I cannot recommend them highly enough. "
"Sigitas and Justin have just completed an excellent job on our cloakroom. They are obviously highly skilled and professional in providing a service second to none. We highly recommend them."
"Sigitas and his team were fantastic. I had to redo a bathroom for my son who is a wheelchair user. I live in Edinburgh and the flat is in London so there was a lot of long-distance organization but it all went really well. Thanks for a great job."
"As on previous occasions, polite, professional, on time (this very important), work was effective.
Price very reasonable."
"Very professional service with a range of skills. I have recommended Add Detail to friends who also highly rate them!"
"This is the second time we have used Add Detail Ltd and we could not be more pleased.
I think what made a real difference was knowing that Sigitas and his team can be trusted and that they moved really take good care of us. They always went above and beyond to make sure we would have the best possible experience and the end result really brilliant.
We loved working with you and we have been recommending your services to many of our friends. Thank you, thank you, thank you!"
"Impeccable timing and always to suit my wife and me. Work efficiently and quietly and after three years we have had no problems with any of the many jobs the brothers have done for us. Recommend without hesitation. "
"We were very pleased with "Add Detail" and will be happy to ask them to work for us again."
"Justin is always bang on time. Highly reliable also in the quality of his work. I keep using him wherever i need any plumbing or central heating work done because of the precision of his work. I find his pricing fair and honest."
"We had a good experience with 'Add Detail'. They were punctual, friendly, efficient and completed the work in food time. We will use them again."
"Very good - fitted me in as quickly as they could. Would use again. Friendly and helpful."
"As always Justin was very professional and completed the job to a high standard. Thank you and i look forward to using again."
"Brilliant workmanship from Add Detail team. Everything was done well and the flat was nice and tidy on my return. I wouldn't hesitate to recommend Add Detail."
"We hired Add Detail to detect and repair a leak in our shower cubicle. Add Detail guys were prompt, efficient, and meticulous with their work. They take a sincere pride in their work that I have not seen in London."
"Sigitas and Justin did a really great job refurbishing our entire kitchen. Very skilled workmanship, friendly, punctual etc. - I highly recommend them."
"I was very pleased with my bathroom refurbishment and would highly recommend Add Detail. Very helpful and flexible for changes along the way ."
"Excellent workmanship. All work carried out to timescale quoted. Cannot praise Add Detail's teamwork enough. I am absolutely pleased with the final outcome. Very clean and tidy workers. have never experienced this with previous workmen.
Thank you very much"
"As on earlier jobs, very good. Prompt, courteous, efficient with helpful advise at a reasonable price."
"Justin was punctual, quickly found the fault with my boiler, repaired it and also serviced. Very satisfactory as usual, a job well done."
"Excellent work carried out to upgrade shower cubicle. All done in the timescale quoted. Never seen such clean workmanship done like this before. Thank you Sigitas and Justin."
"Justin is a superb plumber, very clear and did a great job for a good price."
"Excellent! The plumber came round at 8:00am by 10:00am had identified the problem and fixed it, including a bit of heavy sawing through rusted bolts!
Thanks a lot."
"Amazing! These guys came in on recommendation at the last minute, kept to time, nothing was a problem (and trust me there were plenty), and transformed a boring bathroom into something truly special. Highly recommend them!"
"Our experience with Add Detail has been consistently excellent. Justin, Sigitas and their team have dealt with wide range of issues at our home and at our rental property. These have included plumbing, carpentry and even the internal and external redecoration of one property.
The work is always completed speedily, with much appreciated courtesy and cleanliness."
"The engineer was very courteous, helpful, tidy and efficient.
Very good. No complaints!"
"Excellent! As always easy to book in my timescale, on time, efficient and good quality of work. It is always a pleasure to Add Detail to complete a job for me."
"First class service - punctual, reliable, polite, clean, excellent workmanship!
Have already recommended Add Detail and will continue to do so!
"Sigitas was punctual, neat, tidy, efficient and friendly when he came to install my integrated dishwasher and washer dryer on two separate occasions this year.
I also sought his advise his advise about the flooring in my garden shed which i was convinced was rotting. I appreciated his honesty by saying i should save unnecessary expense to replace it as it was still good for a number of years. Shall definitely recommend to other who are looking for a plumber or carpenter! "
"Great Service! The plumber was on time and provided us a very professional service.
"We have now had our entire kitchen re-fitted, installation of large garden shed with electrics and new shower fitted.
All work has been done to a very high - standard and most importantly a very friendly, punctual and professional service!"
"Very good service - quick and efficient!"
"We really could not be happier with the job or more satisfied with the experience of working with Add Detail. It was the attention to detail that made all the difference - there were no cut corners and everything finished to a very high standard. It was also fantastic that you were always reliable, exceptionally clean and came with many constructive ideas. We're delighted with the results and would highly recommend."
"As a landlady, I have found it difficult in the past to find good workmen, particularly when the job requires both a plumber and a carpenter, but Sigitas & Justin stepped up to the plate and did a wonderful, high standard job. They do not have ‘no’ in their vocabulary or try to pass you off on to other workmen, which is refreshing. I have since given them other jobs, as I am so pleased with the results. I have found them to be entirely trustworthy, friendly and hard working. Also, their prices are reasonable in comparison with other firms. Add Detail will be my first port of call in the future and I cannot recommend them enough."
"Positive experience with minor plumbing work. Kitchen taps changed and a couple of drains unblocked. The job was done very efficiently at a reasonable cost an no mess was left behind. Will happily call you again for small jobs.
"We have worked with Add Detail for a number of years and they never fail to impress. Their work is of excellent standard, they are 100% reliable, and their prices are fair.
We look forward to many more years of great service from the team at Add Detail."
"Excellent service -polite, prompt/reliable, knowledgeable and friendly. Would definitely recommend and use again.
"These are the best plumbers/tradesmen we've hired. Patient, efficient, friendly and very helpful at every stage. Clearly explained costs, procedure and very flexible to our specific requests. Brilliant."
"Justin is a very professional and knowledgeable plumber/engineer and has real expertise in his field.
"A very happy customer.
"This was my second experience with Add Detail. I think it was Justin who made the call. He fixed a leaky pipe and sealed the joint where the top meets the sink. Hopefully this will last for a while.
Very good efficient, professional and honest service, thank you!"
"Very good from start to finish. The attention to detail shown was excellent. The job was completed on time and at the agreed price. I would have no problem recommending Add Detail to others and in fact i already done so. I will be using their services again. I was impressed."
"Engineer was polite, helpful and efficient. Received a very satisfactory service."
"If you have wished you could find a builder whose prices are reasonable, who listens thoughtfully and advises well, arrives on time and works with care and precision, cleans up at the end of the day and delivers everything promised to budget and deadline, you will be relieved to know that one actually exists!
We were shocked when the newly laid tiles of our wet-room floor started to lift and looked as if they had been stuck down with fudge, not adhesive. It was hard to see what the solution might be, but ADD DETAIL undertook the job and two years later it still looks absolutely perfect, with a couple of little improvements we did not even ask for.
ADD DETAIL have now fitted a new kitchen, with appliances and custom-made cabinets for the boiler and a washing machine and freezer. Somehow they have used the space better than before and our drawers are bigger and everything fits and looks perfect.
This is a small, friendly and efficient company that gives you immediate confidence, because they listen carefully and advise sensibly. Their prices appear to be somewhere in the middle, which is a very pleasant surprise, given the very high standard of service and the peace of mind they offer.
We have let friends know of your service. We will call you again in the future!"
"Excellent Service. Their response time was very good. Their prices are very reasonable and their work was carried out to a high standard."
"Great service, very professional. We never go to anyone else - Add Detail is simply the best!"
"Justin the plumber was very good. Punctual, professional and among all honest. What i expect from a good plumber. I recommend Add Detail services."
"Service was very good, without hesitation using your company again."
"Add Detail was recommended to us by word of mouth. Excellent service, easy to reach and helpful on telephone.
Plumber arrived on time and date arranged. Plumber pleasant, polite efficient, competent. "
"Add Detail team helped me renovate my bathroom in March 2017. I wanted to move fixtures and turn the room into a wet room. This is the first time I have ever done anything like this and Sigitas was really helpful at advising me on what we could do and what would improve the look. He helped me review the list of fittings to ensure I had everything and what I had would work. The project was estimated at 3 weeks and ran over by 2-3 days but I cant fault that the team worked hard and long days and the overall result is worth it. The final result is excellent - it looks like a hotel bathroom so I'm really happy."
"Good service. Justin was very punctual on 3 occasions i used him and identified and repaired problem efficiently. "
"Great service from start to finish. Thorough in terms of measuring up and understanding what CD shelving and free standing printer shelving unit we wanted and took time to ensure matched in with what we already had in place.
Quality job - materials and workmanship could not be faulted (extremely neat and tidy no mess left at all). We're delighted with the results and would highly recommend."
"Excellent job - Justin arrived on time, assessed what was wrong and told me the cost of the part and how it would take to acquire.
The following day he collected the new pump and fitted it.
"I had new kitchen mixer taps fitted, i was very happy with the end result. The job was done professionally and tidily and afterwards all the old bits from the job were taken away.
I would definitely recommend and will use the company again in the future."
"I was extremely impressed with the service. Very professional, trustworthy and efficient.
Would use their service again."
"Excellent - Add Detail team is exceptionally professional, trustworthy and talented. The quality of workmanship was brilliant. Sigitas took time to listen to what we wanted and worked incredibly hard to achieve the almost impossible in our kitchen through his skill in creating a bespoke design. Aftercare was also fabulous - if we had any questions or concerns, Add Detail team was on hand to advise.
We would highly recommend Add Detail without reservation.
"I thought the service was excellent and with politeness and flexibility throughout. Charges were reasonable, the engineer was very helpful as well as efficient.
I would recommend Add Detail to anyone."
"'Add Detail' has been a joy to do business with. They are very hard working, professional and straight up and honest about what a job entails and how much it will cost.
They always stick to their word, are very timely, reasonably priced, full of understanding and full enthusiasm for their work, and take real care to carry out the best in what they do.
Have and would recommend you to any of friends!"
"Nice guy. Simple plumbing job which he sorted as far as I can tell to date.
Will let you know if any of my other properties require work."
"Very happy experience, work done well, dishwasher removed and fitted with love and care, fitter was very helpful and polite."
"I was delighted to find local plumbers who could also do other work so was even more delighted with the way these guys work.
they answered my email very quickly, could take on the job very fast, and were very punctual. Most importantly, they did an excellent job.
"Very good service! Clean, efficient and pleasant plumber. Would recommend.
Thank you "
"Good service, the guys turned up when the job was arranged and completed the job on a fixed price basis. In my case i had a leaking mains water pipe which had to be re-routed from the kitchen to loft. Solution was found and the new pipe was re-routed through the hallway into the loft for the mega flow system. Job completed in the time given and all mess cleared up. I would use them again."
"I would like to thank you for your excellent service for both the properties that you have visited . A proper five star service! "
"The workman arrived promptly and fixed the problems with our kitchen cupboards and drawers in satisfactory manner.
We were pleased with his expertise and fact that he gave us a choice of mending (cheaply) or renewing the units.
A very professional service which we would recommend to others."
"Add Detail are excellent: I needed couple of ventilation panels opened up, cleaned, and new ones fitted, to help to reduce a problem of condensation.
Engineer was, as ever courteous and professional and highly efficient. I would definitely recommend the firm."
"The Engineer who came was great - prompt, fast - working, friendly and extremely helpful.
"The whole experience with Add Detail was excellent - from getting a quotation to organizing the arrangements for getting the job done very professional, helpful and efficient service was offered.
Sigitas immediately presented himself as a trustworthy, likable and engaging person. He inspired confidence in his whole approach to executing the work and was truly committed to provide a quality finish. We have already recommended 'Add Detail' to others with out hesitation. Thank you!"
"Extremely satisfied with Add Detail's service.
Dealt with a leaking pipe in very awkward location without fuss, efficiently and went the extra mile to ensure the job was finished to a high standard.
Excellent. Would have no hesitation in using again.
"Good enough to use again and recommend to my clients, can't do better than that.
Swift response and quiet efficient work practice.
Honest, clear pricing structure."
"Very good service! Will use again. "
"Service was excellent - Sigis was very charming, friendly, efficient and knowledgeable. He dismantled my old washing machine&removed it&installed the new one with great ease&good humour.
I am certainly use Add Detail again. Thank you!"
"We always use Add Detail - great value for money, professional staff and top quality work.
Would recommend to anyone."
"Very helpful and reliable, greatly appreciate your kindness in staying later evening to keep connect and fit appliance.Hope we will have reason to ask for your service again.
"Very efficient and businesslike. The visit to remove our microwave by Justin was on time and carried out very well.
I would certain use Add Detail Services again."
"A really efficient, reliable and high quality service. We highly recommend this excellent company, Justin fixed our boiler after we were told by another plumber that parts were no longer available for it!! Thank you Add Detail."
" Excellent team of friendly and professional builders who fixed a creaky hallway floor which no one else could solve, re hung and fitted new doors and came in on time and on budget - highly recommend!"
"Add Detail operatives came bang on time and did the job very efficiently in a short time."
"Excellent plumbing service! Many thanks."
"Justin and Sigitas from Add Detail are professional, skilled at what they do and very attentive to detail. They replaced a boiler and designed a bespoke shower on my landing. They did a fantastic job and I would highly recommend them. Thanks!"
"Both visits i had were above satisfactory. Both men who visited were very professional and knowledgeable. All my questions were answered and i felt comfortable with the service.
I look forward to using your services again in the future."
"Great service as always. I want to thank Justin the plumber for coming over to our house so quickly on a bank holiday! Very happy customer and i am recommending Add Detail to anyone and everyone!"
"Sigitas the carpenter, was brilliant. On time, really pleasant, respectful and charming. He provided solutions for tricky problems, carried them out with utmost skill he wasted no time, bringing all tools with him. And tidied up as well. the bill was perfectly reasonable.
Altogether a great job! I have no hesitation to recommend him.
"Plumber Justin arrived on time, was neat, tidy and polite as usual."
"I Called Add Detail to repair my driveway gate. Service was very professional, work was very satisfactory and excellent quality."
"We were very happy. Turned up quickly as was an emergency and dealt with problem without fuss.
Would highly recommended."
"We are very satisfied with the work carried out by Add Detail. Justin and Sigitas are excellent craftsmen who take care & pride in their work. They are also considerate of their clients, consulting on any decisions that need to be made, always leaving areas clean and tidy and mindful of security. We would highly recommend them."
"I was very pleased with the punctuality, efficiently and reasonable pricing. I would definitely recommend Add Detail to people i know."
"I was very pleased with the work done by your member of staff. He himself was courteous and professional.
I shall use you again and happy to recommend your company. "
"I called on Add Detail to point out my bathroom which had rotten floorboards and re-plum toilet and wash hand basin. They did a great job and talked me through exactly how they would proceed.
Since then they have done various jobs; double glazing front door and drought proofing it, making storage unit for DVD's, putting new post on front gate, putting castors on suite for ease of movement, installing new radiators, curtain rail and upgrading my kitchen.
All have been done to first class standard, which is why i have recalled them.
Lastly, if you want a job done properly, these are the men to call. Sigitas and Justin are very professional, a pleasure to have in your house and value for money."
"The plumber arrived on time; was extremely polite and professional; he took the time to understand the issue and even went with me to the bathroom supplier around the corner to ensure we had the right part.
I would definitely recommend your service and will use you again.
Many thanks. "
"My wife and i were delighted with plumbing and carpentry services from Adddetail. We have recommended Justin and Sigis to neighbours and business colleagues with the happy consequence that we have received. Grateful thanks for the efficient careful services of Adddetail."
"It was fantastic from start to finish. Arrived on time, quickly identified the issue and clearly disused the best solution before starting the work. The work was carried out quickly and very neatly. I will definitely be using the service again and in fact i have recommended the service to friends.
"From the initial contact and quote by email to the actual work the whole experience with Add Detail was great.
Very quick response time and could get an appointment in really short time. The work was done thoroughly and to our specification.
Very pleased experience. Would use them again."
"My experience with Add Detail was good. I have called plumbers previously who did not arrive as planned. I appreciate that you returned when the leak was not fully repaired after the first visit. It looks to be working.
"Very good, i was pleased with:
- prompt respond at all times
- understanding of our requirements
- efficiency of carried out work
"Add Detail employees are punctual and extremely easy to have in the house. The hourly rate is not the cheapest but work is carried out efficiently and to a very high standard. I would wholeheartedly recommend this company, having used them on at least five occasions now. "
"Great service from Add Detail - a really through inspection before quoting meant i was confident they'd be able to do the work - Justin was very knowledgeable and professional and undertook a high quality boiler replacement."
"After struggling to find a experienced and reliable plumber and carpenter we encountered Add Detail. Justin and Sigis have proven an answer to our prayers they did the jobs quickly and efficiently with impeccable good manners despite their youth and ever removed their shoes with out being asked. In short we are delighted and our only regret is that we did not discover Add Detail earlier."
"My experience with you was great. You came on time, took your shoes off to keep my house clean, expertly did the job to my bedroom cupboard they now work beautifully.
Thank you for a job well done."
"Our experience with Add Detail was excellent. In addition to providing us with top quality workmanship we appreciated the creative input you offered for wet rooms re-deisgn too.Communication was easy and prompt throughout the project, and the team was thoroughly professional and a pleasure to have around. We are delighted with our new wet rooms - many thanks for all your efforts."
"We are very pleased with our new flooring. The work has been done to a very high standard and with a lot of attention to detail. It was also carried out with a minimum of disruption. We would be very happy to use Add Detail for any future jobs we need doing.
Very Many Thanks. "
"My experience with Add Detail was excellent with reasonable prices. I would refer to you again should i need to. "
"I engaged Add Detail Ltd last month for installing a walk-in shower enclosure to replace an existing bath. The work also involved some tiling, carpentry and other plumbing work. i was very impressed with the quality of their work and their professionalism throughout. Everything was done as agreed and at a very reasonable price. Add Detail team did an exemplary job. i have nothing but praise for their professionalism, reliability and general attitude. I will have no hesitation in using them again for any other building work in the near future. "
"Excellent craftsmanship. Saturday work with no extra charge is very helpful for mon-fri worker.
"My experience with Add Detail was excellent. You paid so much attention to detail which has made the kitchen a great room! You are very reliable and trustfully and very nice people which made the whole process very easy. I will definitely recommend Add Detail to anyone needing maintenance work or bathroom done.
Thank you for all of your hard work! We appreciate everything you have done!"
"Good all round service. Was easy to book a plumber, arrived quickly and he fixed the issue within the first hour. Paid by card as well which was very convenient. Will use services in the future"
"Excellent! Very professional, great at the job & went the extra mile when there was other areas of work that popped up on the day. Would definitely recommend add detail to others."
"The carpenter you sent me was great. He was punctual, clean (he always covered his shoes on entering my house) and after his faultless work he cleaned up everything. Thank you very much should I ever need any work done again, I shall definitely go to Add Detail."
"I would definitely recommend Add Detail ltd. I needed a carpentry job done; and it was done efficiently and skillfully. Sigitas arrived on time and explained exactly the best way to do the job and was cheerful and pleasant. It was also really easy to book the job in the first place. Thank you"
"Excellent! The standard of workmanship was exceptional. Sigitas was extremely polite and professional and took the time to explain things to us when we asked questions. I will not hesitate to recommend Add Detail to others."
"I called Add Detail on Friday evening as my washing machine would not drain. They arrived within 1 hour and unblocked the pipe very quickly (under 60 minutes). The service was great from start to finish and I will definitely use them again."
"Sigitas from Add Detail Ltd contacted me within minutes of the request and started work the same morning. He fitted 6 oak doors with top end door furniture in the two days stated. He worked tirelessly and cleaned up each day. The work was completely professionally and we were impressed with the results. I would recommend them without hesitation and I will be asking them to do more work for me."
"We have been very satisfied by the service Sigitas provided. He was on time, very friendly and his work environment was very tidy. He did an excellent job of solving the problem with our fridge door and even aligned the kitchen door which was starting to sag. Excellent service and we will definitely use the company again"
"Firstly can I thank you for the all your hard work and such dedication with all you have done in our house. I've not come across a plumber and electrician whom has thoroughly checked every detail and angle of the problem whether that is electric or plumbing problem and it's such a delight to find that a customer is fully listened to and able to get across clearly what problems have been going on with the say the so called heating or lights failing or water pressure or what type of taps the client would like to be installed via the kitchen or bathroom. I would highly recommend your service to others , you found the problems in our electrics and sorted it all out and paid full attention to every detail even by replacing all the light bulbs for us after fixing the all the electrical faults , same with our heating and taps all the required plumbing was sorted out with no hassle, Justin your prompted always reliable on time and will without any issues will dedicate every minute to endeavor to complete electric or plumbing problems out until it's sorted well done , we will happily recall you for any future electrical or plumbing problems without a second thought it's great to see such a respectful professional expert tradesman who takes such pride in their work and like yourself Justin all the very best."
"I have no hesitation in recommending Add Detail for kitchen refurbishment. From the first point of contact to completion of my kitchen work I found Add Detail to be very organised and helpful in giving unbiased advice. The service throughout was exemplary in that they were punctual, well prepared and meticulous. The team were very caring and respectful of my property and their level of cleanliness was exceptional so consequently it was stress free. When I need further works doing they will be my first port of call and I really do feel fortunate having found such good workmanship."
"We would like to say thank you once again for the great job yourself and Alex did yesterday. You managed to keep the existing original trapdoor, and kept it in good condition, which was a real bonus. The ladder is great in terms of weight, style, design and installation. I have used it today with no problem and was very pleased to have the written clear instructions. Add Detail team were very pleasant people to have in our home and I was both impressed and extremely grateful at the way you left the place so clean when you had finished. The perfect workmen. Thank you also for the time you gave me at the end of the day showing me how to lower and raise the ladder and checking that I could manage every step competently. Your attention to detail is appreciated. Our daughter Jennifer and her husband David are thinking of having such a ladder and I have given them your email address as I am completely happy recommending you. Best wishes "